Can My Home Insurance Claim Be Denied?

Your homeowner’s insurance plan is supposed to relieve you of the financial stress that occurs once your home is damaged by disasters like theft or fire. However, the worst news you can get is finding out that your insurer cannot pay your claims. Disputes between home insurers and customers over claim payments occur for various reasons.

When a claim is denied you will probably learn about it through a letter from the assigned adjuster. This letter explains the reasons why the claim has been denied including the reference section of your plan that supports the decision the insurer has made.

Here are common reasons for home insurance claim denials in Amarillo, TX:

Non-payment of policy premiums

It’s important to keep up with the premium payments. If the premiums are not paid on time, your insurer may use this as an excuse not to pay your claim.

Failing to file on time

You are supposed to notify your insurer of any losses promptly. Remember that there are other time-sensitive requirements for the documentation and filing of any claim.

Questionable claims or false statements

After a disaster has occurred, you can be sure your insurer will send their adjuster to launch an investigation into your claim. In case they find anything that’s questionable or suspicious as far as the claim or original application is concerned, your claim may be denied.

Insufficient proof of damage

It is your responsibility as a property owner to file and prove the claim to your insurer. The insurance provider will not bother proving your claim to themselves. You are required to accurately document all the damages that were done to your property and in a detailed manner. Consider taking photographs and submitting them to prove your case. At West Texas Insurance Agency, we always walk our clients through the claim process to cover any loopholes that may lead to denial.

Property damage claims are time-consuming and can be difficult if you are not familiar with how they are conducted. West Texas Insurance Agency serves the Amarillo, TX area and will help in processing your claims as long as you document your damages appropriately.